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Redelivery Changing the way we deliver… faster, smarter, better.

Missed your delivery?

Did we try to deliver a consignment to your address, but nobody was there to receive it? You can use our new online system to arrange redelivery or collection. It’s fast, easy and convenient.

You can find the tracking number here

How would you like to retrieve your item(s)?

We tried to deliver your item(s) to your address, but nobody was there to receive it.

* Your consignment is left at in your safe place at your own risk. ** An additional form of ID will need to be provided

You have selected to collect from our depot

Please select a preferred collection date:

Please note that your collection date needs to be within the next 5 working days (including Saturdays).

Collecting today?

If you would like to collect your item(s) today, we will notify you by email & SMS when it is ready for collection

Please select preferred time of collection:

Please provide a new address:

Please confirm your details

This information helps us keep you updated on your delivery and we can contact you with any issues.

Thank you Firstname

Please double check your selected method and redelivery details below:






New address:

123 Main Street, Douglas IM4 3AB

Safe place:

Leave it in the shed please

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Need help?

Should you have any issues getting your parcel redelivered, please call us on 01624 692111 and our team will be happy to assist you.

If you have one of our older missed delivery cards without the Redelivery ID please click here to organise redelivery.

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