Manx Independent Carriers the Market Leader in freight
25th April, 2010
Our services continue apace with more innovations and efficiencies.
Our hand held scanner technology is now live with our major next day parcels customers and not only has it improved our own efficiency, it has provided amazing improvements in POD (proof of delivery) handling and processing for our clients. The technology gives full track and trace and provides a movement history of each consignment. We now provide a security scan (received in depot) OFD scan (out for delivery) and POD scan (proof of delivery). The information is handled in real time and is uploaded to the senders web site within minutes of the delivery being completed. This means that we no longer have to employ staff late in the evening to process printed consignment notes as everything has been processed electronically and this has the effect of cutting down on phone calls to establish the status of the consignment - it's all available on line. The technology is provided free of charge to our clients as "added value"
No other operator to the Isle of Man utilises this technology and this major investment is indicative of our dedication to provide the best possible levels of customer service available.
We do not of course rest on our laurels and other parts of the business are paid the same attention to detail. We have been succesful in winning new haulage and groupage contracts from our competitors not only because our service levels are so much better but also on price. Our rates are among the most competitive to the Isle of Man and our methods of shipping utilise daily/overnight, modern Ro-Ro facilities via the Isle of Man Steam Packet. Unlike some of our competitors who have resorted to antiquated Lift On/Lift Off methods we are able to offer a door to door freight service, the trailer we collect on is the trailer we deliver on. Your freight will not be craned on and off ships and handled numerous times and take days to reach their destination.
Please call for the best possible quote.